Shipping & Returns
Welcome to the Ya Ya Sportz shipping and refund hub! We know you’re excited to rock your awesome tees, and we want to make sure everything from ordering to receiving your gear goes smoothly. Let’s dive into the details, starting with shipping!
Shipping Costs
Shipping with us is easy and straightforward! We’ve got you covered with the following shipping rates:
- USA: $7
- UK: $7
- Europe: $7
- Canada: $8
- The Rest of the World: $15
Our shipping prices may vary slightly depending on the manufacturer of the t-shirt you’ve chosen. Don’t worry – everything will be clearly specified at the checkout page, so you’ll know exactly what to expect before you confirm your order.
But wait! Here’s a little treat: FREE SHIPPING kicks in automatically when your order exceeds $80! That’s right – no extra shipping costs for you when you load up on gear worth more than $80. How awesome is that?
We believe in sustainability, so all of our tees are produced to order specifically for you, using sustainable practices and materials. We’re making sure you get top-quality gear while keeping the planet in mind!
Refund Policy
Now, let’s talk about refunds. At Ya Ya Sportz, we’re all about quality and customer satisfaction. Here’s what you need to know:
1. No Returns on Custom Orders
Since all of our products are print-on-demand and custom-made, we can’t accept returns or exchanges. Every item is uniquely made just for you – it’s a personalized experience! But don’t worry, we’ve got you covered if something goes wrong.
2. Damaged or Defective Items
If you receive an item that’s damaged, defective, or incorrect, please contact us within 7 days of receiving the item. Here’s how you can let us know:
- Email us at: info@yayasportz.com
- Send photos or videos showing the damage or defect.
- Include your order number and a brief description of the issue.
Once we verify the issue, we’ll either:
- Replace the item at no extra charge to you.
- Issue a full refund if a replacement isn’t possible.
3. Shipping Issues
We’re not responsible for lost, delayed, or damaged items caused by shipping carriers. If your order is marked as delivered but you didn’t receive it, reach out to the carrier directly for assistance. We recommend selecting shipping protection when available at checkout to keep your order safe from any shipping mishaps.
4. Exchanges and Store Credit
Since all items are made specifically for you, we don’t offer exchanges. But if your item is defective or incorrect, we’ll make it right with either:
- A replacement of the same product.
- Store credit to use on future orders.
5. Contact Us
If you have any questions or concerns about your order, we’re just an email or phone call away! Reach out to our team:
- Email: info@yayasportz.com
- Phone: +375 515 5085
We’ll get back to you as soon as possible – usually within 1-2 business days.
6. Final Sale Items
Please note that sale items and clearance items are final sale and cannot be returned, refunded, or exchanged.
Thanks for being part of the Ya Ya Sportz family! We’re pumped to get your new tees to you and can’t wait to see you rocking them!